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Shipping Policy for faah
Last Updated: 04-04-2026
At faah, we aim to deliver your orders quickly and safely across India.
1. Shipping Coverage
- We currently ship across India only.
International shipping is not available at this time.
2. Order Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or holidays will be processed on the next working day
3. Delivery Time
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Delivery times may vary depending on your location and courier service.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- We may offer free shipping on selected orders or promotions
5. Order Tracking
Once your order is shipped:
- You will receive a tracking ID via email/SMS
- You can track your order through the courier partner’s website
6. Delays & Issues
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier partner delays
- Unexpected logistical issues
We appreciate your patience in such cases.
7. Incorrect Address
- Please ensure your shipping details are accurate at checkout
- faah is not responsible for delays or losses due to incorrect addresses
8. Failed Delivery Attempts
If delivery fails due to:
- Customer unavailability
- Incorrect address
- Refusal to accept the order
The order may be returned to us. Re-shipping may incur additional charges.
9. Damaged Package
If you receive a package that appears damaged:
- Do not accept the package if visibly tampered
- Contact us immediately with photos